The Kepner Tregoe method (KT-method) is a problem analysis model in which the “problem” is disconnected from the “decision”. An English synonym for this. The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods. It is sometimes called a root cause analysisand. K.T. Decision Analysis. 1. Write a concise decision statement about what it is we want to decide. – Use first four problem-solving steps to gather information. 2.

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To break through this traditional pattern Charles Kepner and Benjamin Tregoe came up with four rational processes in which four fundamental questions are reflected:. So, please, I would appreciate to know what kind of system is being used now instead of an approach like K-T, to have provoked your comment about the existence of an alternative way of thinking.

After all, it is really the causes that need to be solved, not the problems themselves. Built into it is the ability to minimize some of these negative effects.

Lexicon on Decisions Make Time for Success! It is sometimes called a root cause analysis and decision-making method.

The Kepner-Tregoe Matrix

Define the Wants — assign each want a rating of importance — give each dfcision a rating of how well it satisfies each want — Multiply the importance x Satisfy ratings and sum 3. Step One — Situational Analysis: If you liked this article, then please subscribe to our Free Newsletter for the latest posts on Management models and methods.


Don’t worry — your e-mail address is totally safe. Nominal Group Technique, Pareto Charts, and weighted multivoting are all quite useful. Consider the winning option against each negative consequence and suggest a plan of action to minimize the adverse effects.

Decision What alternative did you select based solely on the decision analysis tables? Are they risks that you are willing to take, or not?

At this point, you are simply going to identify the concerns that are involved in the decision, and you are going to outline the priorities that you have in this case. Add a link to this page on your website: Retrieved [insert dcision from ToolsHero: First, you will want to collect all of the available alternatives that you could use to solve the problem at hand so they can each be evaluated equally.

Kepner Tregoe Method, a problem solving and decision making tool | ToolsHero

No tool can guarantee that you will make the right decision every time — no one makes the right choice every time — but being familiar with tools such as this is a big step in the right direction. Did you find this article interesting? Identify alternatives and perform a risk analysis fir each one.

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Kepner Tregoe decision analysis Prepare decision statement – includes not only the desired result but also the action required. Prepare a decision statement having both an action and a result component 2.


With a final decision made, you are going to move into potential problem analysis before you even put the decision into action. This step is where you begin to narrow in on the specifics of what is going on within the business.

How to use the Kepner Tregoe decision making model

This step in the process is all about risk analysis. Email Name Then Don’t worry — your e-mail address is totally safe.

The Kepner-Tregoe decision making model is a four step process for gathering information and prioritizing and evaluating it. You are always going to be limited in business by a variety of factors, so making the best possible pick given the options at hand should be your goal. How to cite this article: Clarify the situation, outline concerns and choose a direction. There are four basic steps when using the Kepner Tregoe decision matrix: The Kepner Tregoe Matrix is a one of the most unique, documented analysis and decision-making methods.

ITIL is the new way of thinking, but it can be rather dry and robotic unless it is underpinned with good decision tools. Certain causes are therefore excluded.

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